With any product that has working parts and electrics involved, there is the potential for breakdowns to occur. Therefore, it is extremely important that you have an adequate warranty in place.
The Sun Stream sauna range comes with a Lifetime warranty on
the heaters, the electronic control system and on the cabinet for major deformations or breakage due to manufacturers defects. Our warranty is transferable.
All Sun Stream saunas are built to the joint electrical safety standard AS/NZS 60335.1:2011 created by Standards Australia and Standards New Zealand.
The last thing you want is a poorly tested electrical product in your home that can put your family safety and health at risk. Many cheap saunas exist on the market that are imported and don’t meet basic requirements. Safety certificates exist to minimise your risk as a consumer and help vouch that the product has passed important safety tests.
The TÜV Rheinland certification is a voluntary mark that is awarded to show that the product has been tested by a third party for safety and that continuous production control is maintained. Due to its validation process it is important to check for the TUV safety mark, which unlike the CE mark will prove certain safety standards have been attained. Pay special attention to this safety mark when doing your sauna research.
For further information please contact us.
To view the complete warranty agreement click here
New Zealand 0800 21 8020 | Australia 1800 316 962